This continuing education unit (CEU) program is designed to equip nursing home administrators in Michigan, USA, with the essential skills and knowledge required to enhance the quality of care provided by direct care staff within their facilities. The training will focus on various aspects, including effective communication techniques, person-centered care approaches, infection control protocols, and regulatory compliance. Through interactive workshops and case studies, administrators will learn how to empower direct care staff to deliver compassionate, dignified, and personalized care to residents. Topics covered will include building rapport with residents, understanding individual needs and preferences, managing challenging behaviors, and fostering a culture of safety and respect within the facility. Participants will also gain insights into the latest developments in the field of long-term care, such as emerging technologies and evidence-based practices.
